Refill requests may be phoned into the CUHA Pharmacy by calling 607-253-3231 and selecting options “2” or “3”.
Veterinarians may call in new prescriptions by calling the CUHA Pharmacy at 607-253-3231 and selecting option “1”.
New prescriptions may be faxed to the CUHA Pharmacy at 607-253-3092. Faxed prescriptions can only be accepted directly from Veterinarian offices. Prescriptions cannot be faxed from clients.
You may also mail your prescription request to us. Please be sure to include information about the refill or the new prescription form from your veterinarian as well as a check or payment instructions. Our mailing address is:
19 Veterinary College
Ithaca, NY 14853
For medication refills to be picked up: It is required that you call 24 hours ahead of your desired pick-up time. Please note our hours:
Monday thru Friday: 8am - 6pm
Saturday: 8am - noon
We strive to have all new prescriptions ready as soon as possible. Occassionally, certain circumstances may preclude the timely preparation of your prescription. Reasons for delay might include needing to compound your prescription, to request refill authorization, or to clarify the details of your prescription with the prescriber, for examples.
For medications to be mailed: Prescriptions being mailed will require pre-payment by credit card, check, or money order. Please allow shipping time for your request! When calling, please be prepared to provide us with billing information.
Prescriptions will be held for 2 weeks from the date filled before returning to stock.