College of Veterinary Medicine - Cornell University

Department Support Procedures

• E-mail your department's mailbox below for IT support requests, instead of directly contacting an IT support provider by email or phone.
• E-mailing to generic mailbox goes to the primary support provider for a department, as well as designated back-up IT support.
• The e-mail also generates a ticket in the helpdesk system.
• If an email can't be sent or for an emergency, call 3-3606 and the IT support provider will be called via cell phone.
• IT support providers have Treos to check e-mail at frequent intervals for new tickets.
  
  

Mailboxes are set up for departmental IT support.
Select the email link below or submit an online support request.

• AHDC-IT Animal Health and Diagnostic Center
• BIOMED-IT Biomedical Sciences
• MOLECMED-IT Molecular Medicine
• POPMED-IT Population Medicine
• DCS-IT Department of Clinical Sciences
• CUHA-IT Cornell University Hospital for Animals
• CVMADMIN-IT Administration
• CVM-CARE-IT Center for Animal Research and Lab Animal Services
• FSLIB-IT Flower-Sprecher Library
• MICRO-IT Microbiology & Immunology
• BAKER-IT Baker Institute and Feline Health Center